Privacy policy

At Paw Vends, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products. By using our services, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: name, email address, phone number, and shipping/billing address
  • Payment Information: credit/debit card details and other payment methods (processed securely through our third-party payment providers; we do not store full payment details)
  • Order Information: details of products you purchase from us
  • Account Information: login details if you create an account on our website
  • Technical Data: IP address, browser type, device information, and browsing activity on our website

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you regarding your orders, inquiries, or support requests
  • Improve our website, products, and services
  • Send promotional offers, newsletters, and updates (if you opt in)
  • Detect and prevent fraudulent or unauthorized activities

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners only when necessary to provide our services, such as:

  • Payment processors for secure transactions
  • Shipping carriers to deliver your orders
  • Service providers who help us with website functionality, analytics, and marketing

We may also disclose your information if required by law or to protect our rights, safety, or property.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Data Security

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no online transmission or storage system can be guaranteed to be 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your data
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

Children’s Privacy

Our services are not directed to individuals under 13 years of age, and we do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

📧 Email: info@pawvends.com
📞 Phone: +1 (619) 363-1890